Service & repair

Keeping your family rolling is the most important thing we do.

Your bike is a tool. Let's keep it sharp.

Cargo bikes work hard — school runs, grocery hauls, weekend adventures. We're here to make sure yours is always ready. Whether you bought from us or not, bring it in and we'll take care of it.

How service works

1

Schedule

Book a time online. We offer standard appointments and a free safety check to get you started.

2

We inspect

Our technicians assess your bike and walk you through any recommended work before we touch a thing.

3

Ride like new

We quality-check everything before handing it back. You leave confident — your family's safety depends on it.

Service packages

New bike tune
Free
With every new bike purchase, within 6 months

After a few hundred miles your bike settles in. We dial everything back in — cables, brakes, shifting — at no charge.

Mini package
From $175
$155 for Whee! customers

The essentials — a quick once-over to catch anything that needs attention and keep you riding safely.

Comprehensive package
From $375
$345 for Whee! customers

Full clean, tune, and inspection. Every bolt checked, every system tested. For bikes that work as hard as you do.

E-bike build
From $395
Professional assembly

Bought a bike online and want it done right? We'll build it properly, test every system, and set it up for your family.

À la carte
$165/hr
$125/hr for Whee! customers

Need something specific fixed? We'll assess the issue and get it sorted, billed by the hour with no surprises.

Not sure where to start?

Book a free safety check and we'll tell you exactly what your bike needs — no pressure, no upsell.

Book a free safety check